Store Policies
Refund policy
RETURNS/EXCHANGES
ALL SALES ARE FINAL!
LKD does not accept cancellations after 12 hours.
Once your order has been placed, there is a 12 hour grace period to cancel your order and receive a refund [as long as the item has NOT already been packaged or shipped] please contact me if you have any problems/concerns with your order.
The following items cannot be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Digital downloads
- Items on sale
- One-Offs
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PERSONALIZED/CUSTOM ITEMS
ALL CUSTOM AND PERSONALIZED ORDERS ARE FINAL SALE.
Due to the nature of our items-- Once production is in progress, orders cannot be changed or canceled. Any changes or cancellations will acquire a cancellation fee. Fee will vary depending on how far along we are in production.
PAYMENT:
- Major credit cards are safely processed through Square.
- Refunded payments will appear in your account within 5-7 business days depending on your bank.
- If you buy an item then notice a coupon code shortly after your purchase you are committed to the first sale. We can not give out price adjustments, thank you for understanding!
- YOU HAVE 2 BUSINESS DAYS TO REPORT ANY MISSING OR DAMAGED ITEMS.
We will not be able to fix orders reported to us after this timeline. Please contact us right away.